Privacy Policy

Introduction

This Privacy Policy describes how Sellufy ("we", "us", or "our") collects, uses, and shares information about you when you use our services. Effective Date: 2026-08-11.

If you have questions about this policy, please contact us at support@sellufy.com.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

Information We Collect

We collect the following categories of information:

  • Account Information
    • Name
    • Email address
  • Organization and Catalog Data
    • Organization and workspace names
    • Names, email addresses, and roles of team members you invite
    • Product records, attributes, categories, and descriptions you create or import
    • Digital assets such as images, documents, and media you upload
  • Usage Data
    • Pages visited
    • Features used
    • Time spent
  • Session Data
    • IP address
    • User agent
    • Browser type
  • Device Information
    • Device type
    • Operating system
    • Browser version
  • Approximate Location
    • Country and city inferred from your IP address by our analytics provider
  • Communications
    • Messages you send through our contact form
    • Support requests and our correspondence with you
  • Billing Information
    • Billing name and billing email
    • Invoice records, including amounts, currency, tax, and line items
    • Subscription plan, billing interval, and payment status

Legal Basis for Processing

Performance of a contract (Article 6(1)(b)) and Legitimate interests (Article 6(1)(f)) and Consent (Article 6(1)(a)) and Compliance with a legal obligation (Article 6(1)(c))

Data Retention

We retain your data for the following periods:

  • Account Information: Until account deletion
  • Organization and Catalog Data: Until account deletion
  • Usage Data: 1 year
  • Session Data: 30 days
  • Device Information: 1 year
  • Approximate Location: 1 year
  • Communications: 3 years
  • Billing Information: As required by applicable law

Cookies and Tracking

We use the following types of cookies and tracking technologies:

  • Essential cookies - required for the service to function
  • Analytics cookies - help us understand how the service is used

Third-Party Services

We share data with the following third-party services:

  • Amazon Web Services - Cloud hosting, database storage, digital asset storage, and background job processing. Your catalog data and uploaded assets are stored on AWS infrastructure.
  • Google Analytics - Aggregated website and product usage analytics, used to understand which pages and features are used and to improve the service.
  • Creem - Payment gateway and subscription billing. Creem processes your card details directly; we never receive or store your full card number. Creem also provides the moderation service that screens every image generation prompt before it reaches an AI model - prompts that are denied or flagged are blocked and no image is generated.
  • Google - Sign-in authentication (Google OAuth) and AI-based product content and image generation (Gemini). Sellufy does not train, host, or own any AI model - our AI features are an interface built on top of Google's third-party Gemini models, and content you submit to an AI feature is sent to Google for processing and returned to you. Sellufy is an independent product and is not affiliated with, endorsed by, or sponsored by Google.

Your Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to receive your data in a portable format
  • Right to restrict how we process your data
  • Right to object to processing
  • Right to opt out of the sale of your personal information
  • Right to non-discriminatory treatment for exercising your rights

GDPR Supplemental Disclosures

This section applies to individuals in the European Economic Area (EEA) under the General Data Protection Regulation (GDPR).

Data Controller: Clerein Software Development Services, 1012 Congressional RD, Caloocan City Metro Manila, Philippines

In addition to the rights listed above, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.

If we transfer your personal data outside the EEA, we ensure adequate safeguards are in place in accordance with GDPR requirements.

California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights:

  • Right to Know - You may request disclosure of the personal information we collect, use, and share about you.
  • Right to Delete - You may request deletion of personal information we have collected about you.
  • Right to Opt-Out - You may opt out of the sale of your personal information.
  • Right to Non-Discrimination - We will not discriminate against you for exercising your CCPA rights.

Contact Us

Contact us:

  • Legal Name: Clerein Software Development Services
  • Address: 1012 Congressional RD, Caloocan City Metro Manila, Philippines
  • Email: support@sellufy.com